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Enterprise Service Desk Technician Jobs
Provide enterprise-level help desk support to Navy and Marine Corps end users onsite
Kansas City, Missouri, United States
$50,000
– 60,000
USD / year
yesterday
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Enterprise Service Desk Technician
Zachary Piper Solutions is looking for an Enterprise Service Desk Technician to join a large federal program supporting Navy and Marine Corps programs. This is a full-time position and onsite in Kansas City, MO. Essential duties of the Enterprise Service Desk Technician:
- Responsible for end-user desktop support across numerous Marine Corps installations worldwide.
- Providing IT support for various devices/technologies including the network devices, laptops, desktops, printers, mobile devices, connectivity issues, OS issues, Outlook/Microsoft Office support, Video Teleconference (VTC), etc.
- Conduct operations in support of the Enterprise Service Desk.
- Execute scripts and answer calls.
- Troubleshoot, resolve, and/or escalate technical issues.
- Open and close tickets.
- Correlate events and incidents for management of Information Technology (IT) Services.
Qualifications of the Enterprise Service Desk Technician:
- 1+ years of IT experience
- Active Security+ certification
- Must be able to obtain and maintain an active Secret clearance.
Compensation for the Enterprise Service Desk Technician:
- $50,000 - $60,000 (based on experience)
- Comprehensive benefit package; Cigna Medical, Cigna Dental, Vision, 401k w/ ADP, PTO, paid holidays, Sick Leave as required by law, paid holidays
Enterprise Service Desk Technician Jobs
Kansas City, Missouri, United States
$50,000
– 60,000
USD / year
Technical Support
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Connects security-cleared professionals with employers seeking candidates for defense, intelligence, and government contracting roles.