Data Center Customer Operations IV

Data Center Technician

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Responsibilities

• Racks and stacks customer equipment
• Reads installation plans and implements installation accordingly
• Determines work priorities from the Oracle queue and ensures adherence to all commit times
• Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed
• Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
• Maintains detailed written records of all work activity
• Leads advanced installations; provides input and identifies problems with drawings, and assists with verification of custom projects
• May deliver training to others on operations procedures and basic safety
• Supports customer satisfaction through timely and precise order execution and quality assurance checks

Qualifications

• Demonstrated experience as a data center technician
• Ability to install fiber trays, fiber ladders, rack and stack customer equipment
• High School Diploma
• Experience using BERT and SONET test equipment a plus
• Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
• Able to lift heavy equipment/items up to 50 pounds
• Able to work days/nights/weekends/holidays, if needed and/or required

The targeted pay range for this position in the following location is: United States - SE3 Seattle: 59,000 - 88,400 USD / Annual. Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits: As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: Insurance, Retirement, Paid Time Off (PTO) and Paid Holidays. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.