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Customer Account Manager Ts/sci With Poly Required

Oversee customer accounts across programs, ensuring compliance, billing accuracy, and timely reports for defense clients
Chantilly, Virginia, United States
Mid-Level
$79,600 – 172,400 USD / year
yesterday
Clearance Jobs

Clearance Jobs

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Customer Account Manager

CGI Federal is seeking a talented and experienced Customer Account Manager. As a Customer Account Manager, you will enable the customer to accomplish their goals and mission by assisting with project management, acquisition support and post-acquisition activities. This is a rewarding opportunity to leverage your relationship building and communication skills to advance the client mission. This position is located in Chantilly.

Your future duties and responsibilities:

  • Establish, maintain, and closeout profiles.
  • Provide Quality Assurance checks on profiles.
  • Proactively monitor funding statuses.
  • Administer monthly billing and invoicing to include burn rates and make corresponding updates.
  • Effective and efficient communications with business partners and relationship building.
  • Create and follow SOPs (Standard Operating Procedure)

Required qualifications to be successful in this role:

  • 5 years of experience in supporting project management, purchasing, or acquisition related activities
  • Experience working within secured space
  • Experience with IC clients

Skills:

  • Business Process Analysis
  • Customer Service & Support
  • Intelligence
  • Project Management

What you can expect from us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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Customer Account Manager Ts/sci With Poly Required
Chantilly, Virginia, United States
$79,600 – 172,400 USD / year
Customer Success
About Clearance Jobs
Connects security-cleared professionals with employers seeking candidates for defense, intelligence, and government contracting roles.