Plant IT Technician

Plant It Technician

The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams.

How you will do it:

1. Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds
2. Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as a liaison between the L1 Help Desk and the end user
3. Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards
4. Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks
5. Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards
6. Provide general application support, including O365, Windows 10, ERP, firewalls
7. Facilitate the full PCLM process with an emphasis on configuration
8. Maintain security, appearance, and organization of the server room
9. Manage SLAs and resolve incidents in Service Now
10. Primary contact for service providers
11. Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware/software deployments
12. Partner across local departments—Engineering, HR, Maintenance—to advise on deployments and execute projects
13. Engage with the USCAN Plant Systems Team to execute projects across the region
14. Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors
15. Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts
16. Travel occasionally to support remote sites or assist with projects. (Up to 10%)

What we look for:

Required:

• Bachelor's Degree with 1 year of IT technical support experience

• In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience

• Solid understanding of PCs including software installation, reimaging, Intune AD, Azure
• Experience configuring/troubleshooting issues/and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required
• Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS
• Experience with structured network cabling
• Solid analytical and critical thinking skills with strong written and verbal communications skills
• Demonstrated track record of strong initiative and producing results
• Ability to be on-call to resolve off-hours support situations requiring immediate attention

Preferred:

• Other desirable certifications include Network+, Security+, MCSE, CCNA, A+
• Experience with inventory, asset management, and CMDB is a plus
• Experience working in a manufacturing plant setting strongly preferred

What you get:

• Medical, dental, and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, perks, and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide market share leadership
• HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
• Clarios has been recognized as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction.

Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials—setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios—where your power meets endless possibilities.

Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion—where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.