Business Execution Support Analyst (UAE Nationals Only)

Business Execution Analyst

The Business Execution Analyst will be a pivotal member of the franchise's first line of defense, responsible for driving operational excellence, strengthening the control environment, and ensuring seamless coordination of key governance and regulatory processes. This role requires a proactive and detail-oriented individual who can effectively manage multiple priorities, liaise with various stakeholders, and provide critical support to the Business Execution team and senior leadership. The successful candidate will play a key role in upholding the integrity of the franchise's risk and control framework.

Key Responsibilities

I. Governance & Committee Coordination

• Meeting Management: Drive the end-to-end preparation and coordination for Country Coordinating Committee (CCC) meetings. This includes compiling, reviewing, and distributing executive-level materials, preparing presentation slides, and collating essential data for discussion.
• Action Item Tracking: Diligently track, monitor, and follow up on all tasks and action items arising from CCC meetings to ensure timely completion and resolution by the responsible parties.
• Annual Survey Coordination: Lead the coordination and execution of the annual CCC survey, managing the process from distribution to data analysis and the presentation of findings.
• Documentation: Take ownership of maintaining and updating critical documents, records, and charters owned by the franchise.

II. Issue & Risk Management

• Lifecycle Oversight: Manage downloading issue data from the management dashboard, tracking progress, and following up with relevant teams to ensure timely activation and closure.
• Proactive Escalation: Provide robust oversight for all issues and Corrective Action Plans (CAPs) under the CCOBH ownership. Proactively identify and escalate potential risks, such as upcoming target dates, potential re-targets, or re-opened issues.
• Remediation Support: Work closely with business units to ensure all necessary approvals are secured for any issue re-targets. Collaborate with second line-of-defense functions and other partners to escalate at-risk items and secure support for remediation efforts.

III. Control Environment & MCA Program

• Control Enhancement: Actively contribute to strengthening the overall control environment by partnering with business leaders to increase the rate of self-identified issues and foster a culture of proactive risk management.
• MCA Program Support: Download and analyze Country MCA reports to support the franchise in the effective monitoring and testing of key controls.
• Overdue Controls Management: Focus on reducing the number of overdue Regulatory Changes(RCs) to achieve a tangible reduction in compliance risk. This includes monitoring overdue RCs across the country and driving the relevant Assessment Units (AUs) toward timely resolution.
• ICAPs Integration: In line with Citi's Issue Management standards, ensure that overdue RCs are appropriately escalated by following up with relevant AUs to open an official issue/CAP in the ICAPs system in a timely manner.

IV. Regulatory Compliance & Engagement

• Deliverable Tracking: Proactively track, coordinate, and manage all regulatory deliverables to ensure deadlines are met and submissions are of high quality.
• Communication Logging: Meticulously maintain the regulatory communication tracker, ensuring all interactions with regulatory bodies are logged accurately and promptly.
• Advisory Support: Support the Independent Compliance Risk Management (ICRM) team, as applicable, in the determination and application of regulatory requirements to a specific business or function.
• Stakeholder Engagement: Assist the CCOBH in preparing for and managing engagements with regulatory bodies, governmental agencies, and other external stakeholders as required.
• General Initiatives: Provide essential support for general and strategic initiatives led by the Country and Cluster Business Execution teams.

Qualifications & Desired Skills

• Experience: Experience in risk management, compliance, audit, business execution, or a similar control-focused role, preferably within the financial services industry is an advantage.
• Organizational Skills: Exceptional organizational and project management skills with a strong ability to manage multiple priorities and meet tight deadlines.
• Attention to Detail: A meticulous eye for detail is essential for reviewing materials, tracking issues, and maintaining accurate records.
• Communication: Strong written and verbal communication skills, with the ability to collaborate effectively and build relationships with stakeholders at all levels of the organization.
• Analytical Mindset: Proven ability to analyze data, identify trends, and synthesize information into clear, concise reports and presentations.
• Technical Proficiency: High proficiency in Microsoft Office Suite (especially PowerPoint and Excel) for data analysis, tracking, and creating executive-level presentations.
• Knowledge Base: Familiarity with risk management frameworks, issue tracking systems (e.g., ICAPs), and control assessment programs (e.g., MCA) is highly desirable.
• Attitude: A proactive, self-starting individual who can work independently and demonstrates a strong sense of ownership and accountability.