Senior Officer - Client Account Analyst - Private Bank

Senior Officer - Client Account Analyst - Private Bank

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Senior Officer - Client Account Analyst - Private Bank is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the business’s core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Perform pre-screening and initial due diligence of Prospect. Provide initial review and comment for Banker to review and provide the go-ahead to proceed with the new client onboarding.
• Advise Banker on the required client information and documentation based on the intended relationship and account structures.
• Create client and KYC profiling in system based on the client information and documentation from Banker.
• Perform name screening and enhanced due diligence as required by policy. Escalate any potential name screening hit and coordinate with Banker and AML Compliance to discuss negative findings.
• Assist Banker to present clarification to KYC QA and AML Compliance to dispose the potential name screening hit or negative news.
• Discuss with KYC QA and AML Compliance to agree on the profiling approach for any complicated case to avoid any wasted effort and unnecessary KYC rejection.
• Advise Banker to seek exception approvals for documentation deficiencies as necessary.
• Final review and update of client and KYC profiling before Banker submits in system for KYC approvals with all the supporting documentations and exception approvals as necessary.
• Support any clarification from KYC QA and/or AML Compliance. Work with Banker for any further clarification required from Client.
• Update client and KYC profiling based on rejection rationale and corrective actions. Resubmit for KYC approvals.

Qualifications:

• A degree holder with at least 2 years of KYC experience/exposure, preferably in private banking
• Self-starter with excellent interpersonal and communication skills
• Good analytical and problem solving ability
• Able to work independently and set priorities
• Good team player
• Language proficiency in English and Cantonese or Mandarin is required to interact with Mandarin or Cantonese speaking clients/stakeholders.

Education:

• Bachelor's/University degree or equivalent experience