Inside Account Executive - SMB

Inside Account Executive - SMB

The Global Virtual Sales organization is one of Cisco's fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth. The team serves the customer life cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions. This dynamic and international team brings determination to the sales motions every day, connecting Cisco customers with solutions that can transform their businesses and change the world. A platform for success is provided, including coaching, training and on-the-job learning that strongly supports career advancement. An innovative, flexible and award-winning working environment is offered, utilizing the latest Cisco technology to enable and empower performance. The teams promptly adapt to respond to market changes, and all members are highly encouraged to give back to local communities.

The Inside Account Executive - SMB (iAE SMB) is responsible for managing and driving opportunities in collaboration with Cisco partners in the Small & Medium Business segment for a designated territory. This role engages with customers and partners to qualify opportunities, ensures any required touch is executed, and holds partners accountable to close opportunities, while managing opportunity records accurately in SFDC.

Your Impact

Interested in being challenged and appreciated while embarking in a dynamic career? In an environment where colleagues become friends, where managers actively mentor and where creativity and ambition are valued?

As an Inside Account Executive, you are fully accountable on delivering on your sales goal and business objectives of your assigned account(s) or territory. You lead the sales cycle end-to-end, build direct relationships with customers, and work closely with channel partners to successfully deliver solutions and business outcomes to your customers. You will collaborate with cross-functional sales peers (including Account Executive - SMB, sales specialists, system engineers, partner sales, and others) to handle all aspects of the sales process while using innovative technologies to remotely collaborate with customers and partners.

Key Roles & Responsibilities:

• Achieve assigned quota targets for the SMB account list within a designated territory covering the full Cisco product portfolio
• Highly transactional, strategic role, qualifying and managing opportunities generated by partners and Marketing
• Run full deal cycles and be able to perform technical demos for customers and partners
• Works with partners to drive accountability for effective opportunity management, pricing/quota, deal approvals and deal closure
• Stay updated on industry trends, market dynamics, and competitive insights to inform day-to-day engagements with the partners
• Focused on direct SMB customer opportunities, engaging with customers directly to articulate Cisco's value proposition and offers that deliver differentiated solutions and business outcomes
• Identify potential cross-architecture opportunities and work with SMB Pod and partners to execute demand generation initiatives and sales campaigns
• Understanding Cisco's SMB solutions, offers, sales campaigns, and partner promotions
• Works closely with Account Executive – SMB and Security sellers to maintain pipeline hygiene
• Creativity and ambition are at the heart of every success.

Minimum Qualifications

• The ideal candidate will thrive in a changing sales environment, be goal motivated and believe in performance rewards for exceeding annual sales goals through strong collaboration with partners and internal collaborators.
• 3+ years' B2B selling experience in a similar or adjacent industry.
• Experience owning the full sales cycle (prospecting, customer demos, negotiating and closing the sale).
• Highly motivated with a "hunting spirit" to develop new opportunities and grow business.
• Demonstrated strong sales achievement (consistent achievement at or above quota, or a history of YoY growth in the target market).
• Strong collaboration and teamwork skills Ability to balance partner engagement with direct customer interaction for the assigned territory.

Preferred Qualifications

• Passion for sales and building positive relationships.
• Strong business sense and ability to effectively communicate the value proposition to the customer base.
• Ability to engage in active listening to identify customer challenges - both current and future - and propose solutions to improve their process.
• Strong relationship management skills to build trust and drive results with partners and customers.
• Experience using digital selling tools such as Salesforce.

Why Cisco?

At Cisco, the company is revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. Cisco has been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – Cisco powers the future. Fueled by the depth and breadth of its technology, Cisco experiments and creates meaningful solutions. Added to that is a worldwide network of doers and experts, offering limitless opportunities to grow and build. Cisco works as a team, collaborating with empathy to make really big things happen on a global scale. Because Cisco solutions are everywhere, its impact is everywhere. This is Cisco, and its power starts with its people.