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Part - time : IT Support / Help Desk - Japanese
Manage user accounts and troubleshoot IT issues in a bilingual environment.
Los Angeles
Junior
$20
– 22
USD / hour
7 months ago
Cinter
Cinter specializes in providing staffing and recruitment solutions for technology and engineering sectors.
5 Similar Jobs at Cinter
IT Support / Help Desk
Job Responsibilities:
- Register and manage users, email accounts, and PCs using Active Directory and Exchange Server. Register management software.
- PC purchasing management: Select PCs based on user requirements, create estimates, and make purchases. Place orders with US resellers (CDW, etc.)
- PC kitting, adjusting PC requirements with users (in English), data migration, joining the network, printer settings from the printer server, file server settings, etc.
- Responding to problems from users
- Receive requests from users at each location verbally, by email, text, or phone during the day and at night.
- Responding to problems with printers, SCAN functions, etc.
- Purchasing, setting, and troubleshooting iPhones: Access to Exchange Server is required to set up and manage email operations.
- Responding to problems with mobile devices
- Responding to problems with online meetings in conference rooms
Other Duties:
- Maintenance request for PC List and Printer List.
- Security software management
- IT asset inventory, disposal (contact with waste disposal companies at each base (in English) required), updating asset management database in Japan, etc.
- Support for on-site work on business applications
- Support for network failures:
- Support for maintenance of network equipment
Requirements and Skills:
- Minimum 1 years of experience in end-user support
- Must be proficient in both Japanese and English
Part - time : IT Support / Help Desk - Japanese
Los Angeles
$20
– 22
USD / hour
Technical Support
About Cinter
Cinter specializes in providing staffing and recruitment solutions for technology and engineering sectors.