Pharmacy Account Executive – Central Region - Cigna - Remote Eligible

Pharmacy Account Executive

As part of Cigna Pharmacy Management, the Pharmacy Account Executive (PAE) serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients & market segments.

The PAE is responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultants by supporting the medical sales teams with client retention & growth strategies as well as providing expertise with implementation, reporting, and day-to-day service functions. In addition, the PAE will work on complex client accounts with unique custom requirements and custom service guarantees while partnering with multiple in-house experts.

Primary Responsibilities

• Retain assigned book of business
• Educate & consistently advance the knowledge of pharmacy within the Cigna medical sales organization
• Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite pharmacy management programs and solutions that align to Cigna's overall value proposition of lowering total health cost.
• Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts.
• Partner with medical sales, underwriting and other teams as the pharmacy subject matter expert for pricing, competitive intelligence, and pharmacy carve-out defense strategies to retain and grow assigned book of business.

Additional Responsibilities

• Coordinate core service delivery external messaging, working cross functionally with all operational support areas.
• Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams.
• Actively participate in finalist meetings for new and existing business where necessary.
• Analyze pharmacy utilization in order to provide clients with consultative solutions and manage follow-up questions.
• Develop a clear understanding of clients' needs, goals, and objectives.
• Provide pricing, audit, and contract support to our clients and internal medical partners.
• Translate pharmacy coverage rules based on Cigna policies or with support of a Clinical partner.

Ideal Candidates Will Have A Combination Of The Following:

• Bachelor's degree required
• 5 + years' experience in PBM supporting client expectations
• Experience with consultative client management methodologies
• Proven ability to manage thru a renewal independently minimal supervision
• Ability to work through the organizational processes needed to support clients (e.g. clinical in nature, exceptions, etc.)
• A self-motivated individual displaying ownership, accountability and responsibility
• Operational understanding and competence with PBM business model
• Understanding the financial and pricing strategy of PBM
• Excellent verbal and writing communication skills
• Excellent presentation skills in group settings
• Technical skills using all Microsoft programs
• Ability to travel up to 50% of the time with little or no advance notice

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 108,900 - 181,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.