Intern, Service Desk

Job Description

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 43,000 people worldwide. Additional information can be found at: www.chubb.com.

Key Accountabilities & Responsibilities

• Support in daily analysis and reporting on tickets opened and closed, including preparation of weekly summary status updates.
• Assist with bond review and documentation processing related to cash collateral refunds.
• Review, update and maintain standard email and phone response scripts used by ASD (past and ongoing) to ensure accuracy and ease of reference.
• Support the team with daily indexing task to ensure records are properly maintained.

Qualifications

Required Skills & Experience

• Currently pursuing a diploma or bachelor's degree in Business Administration, Management, or a related field.
• Able to commit for a minimum period of at least 3 months.
• Strong attention to detail and accuracy in data entry and document management.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook).
• Effective communication skills, both written and verbal.
• Willingness to learn and adapt to new processes and regulatory requirements.
• Ability to work collaboratively in a team environment and support multiple tasks.
• Professional attitude and discretion when handling confidential information.

Job Info

• Job Identification 33362
• Job Schedule Full time
• Regular or Temporary Temporary
• Job Category Client and Account Management
• Business Unit Malaysia
• Legal Employer Chubb Insurance Malaysia Berhad