Digital Account Manager - Mobility

Digital Partnership Account Manager

Main goal to support the maximization of revenue from Chubb's Digital Partnerships - by working together with Regional and Local counterparts to actively manage our partner portfolio.

Strategic Planning & Partner Portfolio Management

• Opportunity Identification: Proactively identify and evaluate potential digital partnership opportunities that align with corporate strategic goals.
• Strategic Framework: Develop and refine the strategic framework for partnerships, ensuring alignment with overall business objectives.
• Work together with Local counterparts to ensure key Digital Partnerships 1) have a growth plan in place, defining product roadmap, marketing campaigns, OKR/KPIs and other items as needed; and 2) are closely monitored for performance.
• Develop trusted relationships with Local counterparts and Digital Partners across APAC to support the implementation of growth plans.
• Serve as the key point of contact for all partner account management matters.
• Forecast and track key account management metrics, such as quarterly sales targets.

Revenue Growth

• Work together with Local counterparts, Product Managers, Data Analysts and Digital Marketing & Growth colleagues to drive revenue growth, with clear strategies for new products and existing proposition optimization.
• KPI Development: Establish and monitor key performance indicators (KPIs) to assess the success of partnerships and initiatives.
• Data Analysis: Conduct regular analysis of partnership performance data to derive insights and recommend adjustments for improved outcomes.

Knowledge Sharing, Upscaling the Organization

• Help to institutionalize knowledge from different Partnerships and countries across the organization, being known as the "go-to" person for best practices across Digital Partnership Account Management and Growth.

Project Management

• Implementation Oversight: Lead the planning and execution of partnership initiatives, coordinating with internal teams such as marketing, product, and IT.
• Resource Management: Allocate resources effectively for partnership execution, ensuring optimal use of personnel and budget.