Job Description
Purpose: Provide support and coordination for the execution of a program or project.
Position Responsibilities:
- Provide project support to program and project manager.
- Gather and create status reports.
- Document risk and issues.
- Monitor and capture feedback from users and document changes for the project backlog.
- Provide customer support to customer base (i.e. travel advisors, hotel colleagues, and sales team).
- Monitor, document, and troubleshoot customer issues.
- Prepare project communications and announcements.
- Create and maintain web content as needed.
- Capture meeting minutes.
- Work with a global team and global customers on project issues.
- Track completion of tasks and follow up as needed to ensure timelines are met.
- Work with 3rd party vendors on project efforts or for the creation of marketing collateral.
- Perform data analysis.
- Prepare and present project status reports and provide timely and accurate information for status updates to the project team, stakeholders and vendors.
- Independently manage lower complexity projects.
- Create and maintain project schedules.
- Maintain files and information including but not limited to, project schedules, status reports, financial data, budgets, project documentation and legal documents.
- Tracks the progress of projects.
- Builds working relationships with team members, vendors and other departments involved in the projects.
Experience and Qualifications:
- Strong understanding of project management.
- 3-4 years project management experience obtained by assisting/coordinating mid-scale projects.
- Ability to work independently.
- Analytical skills are essential.
- Reacts to project adjustments and alterations promptly and efficiently.
- Flexible during times of change.
- Ability to read communication styles of team members and customers who come from a broad spectrum of disciplines.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Adept at conducting research into project-related issues and products.
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Preferred Skills:
- Project scheduling tool experience such as MSProject.
Education:
Bachelors Degree
EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.