Landscape Account Manager

A Safe Haven Landscaping Job Post

This position is responsible for establishing, maintaining and exceeding customer expectations, ensuring job profitability through preparation of competitive proposals, efficiently managing multiple landscape crews and maintaining the quality standards of A Safe Haven Landscaping.

Duties and Responsibilities:

- Serves as the primary contact for all maintenance and enhancement activities.

- Develops and maintains relationships with clients for all projects and services.

- Identifies and exceeds client expectations through one-on-one meetings with customers.

- Prepares proposals; serves as the primary project manager for all activities; assists with project budgets.

- Processes timely billing and job costing data to maximize labor and efficiencies.

- Develops a quality production team through leadership and hands-on crew training.

- Manages and develops staff; monitors labor hours, and production schedules.

- Procure materials and equipment, and coordination of sub-contractors when needed.

- Conducts training for installation crews- project planning, scheduling and technical skills.

- Establishes crew accountability for quality, production standards.

- Evaluates performance and prepare performance reviews as needed.

Supervisory Responsibilities:

- Directly supervises 15-20 employees within the Landscaping department(s).

- Carries out supervisory responsibilities in accordance with the organization\'s policies and applicable laws.

- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.