Inside Account Manager Associate (onsite Chicago, IL)

Inside Account Manager (IAM)

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra.

IAM Associates are responsible for named customer accounts and quota owners. IAMs are responsible for hunting, prospecting, managing the end-to-end sales cycle and closing business from our Regional Inside Sales Hub. This is an office-based (Hub) role and will include dedicated engagement with customers via phone, email, or other virtual channels, to manage customer accounts and relationships across customer personas. Little to no outside travel would be expected. This role is required to be onsite out of our Chicago office (located across the street from the Metra train station) five days per week.

Responsibilities:

• Manages a target account list of customers across a vertical and/or territories, with focus on driving sales across Zebra product portfolio under the direction of managers as developing into the role.
• Accountable for the end-to-end sales cycle from prospecting, qualifying, and closing business to achieve sales quota.
• Establishes and maintains strong relationships with key decision-makers and personas within client organizations.
• Leverages Zebra Sales Plays to proposition Zebra products and solutions, working with the right personas to support customer outcomes.
• Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track activity and manage sales forecasts.
• Leverage CRM tools and data insights to inform sales activities and management reporting.
• Work within a collaborative work environment among other team members.
• Share insights and feedback with team members to improve sales strategies and processes (inc. Sales Plays).
• Stay informed about industry trends, competitive landscape, and product developments.
• Develop knowledge on company products and services to effectively address customer needs.
• Implement feedback and coaching to improve sales techniques and outcomes.

Qualifications:

Minimum Requirements:

• + Bachelor's or equivalent experience
• + Direct B2B sales experience, quota carrying sales experience (0+ years)
• + Must reside in the US and be able to work out of Zebra's downtown Chicago office five days per week.
• + Must be able to start in April 2026.

Preferred:

• + 6+ months experience in a full sales cycle management role selling to customers in Retail - a strong differentiator
• + Strong hunter mentality with a focus on driving new business growth and achieving sales targets
• + Experience selling technology-related offerings highly desired
• + Proficient in MS Office (Word, PowerPoint, Excel, Outlook) and CRM software
• + Proven ability to meet and exceed sales targets and close sales opportunities
• + Business acumen and deep understanding of business sales processes; requires basic technical product knowledge
• + Strong communication skills, self-starter with strong work ethic
• + Resilient when faced with challenges
• + Disciplined, coachable, with high emotional intelligence

This position is eligible for commissions based on the terms of the Sales Incentive Plan. Total Target Compensation (TTC) for this position ranges per year based on individual sales performance. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, and experience relative to the role and requirements.

Zebra is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 55500.00 - USD 83300.00 Yearly Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.