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Customer Service Representative
Enter and manage service orders accurately to ensure timely parts allocation and record-keeping
Woodland, California, United States
Entry Level
$19
– 21
USD / hour
2 weeks ago
Champion Homes
Designs and builds factory-constructed manufactured and modular homes, offering customizable, affordable housing solutions across North America.
1 Similar Job at Champion Homes
Customer Service Representative
Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties:
Essential duties and responsibilities include the following. Other duties may be assigned.
- Talks with customers by phone to go over the customer list.
- Review retailer checkout sheets for items wrong with home when it arrives at the lot.
- Guide contractors working for their plant.
- Enter service orders into the service system.
- Assign correct parts to each item on service order.
- File completed work orders.
Competencies:
- Must have strong attention to detail
- Must provide a high level of customer service
- Must have strong communication skills both internal (Champion) and external (Customers)
- Must have a great work ethic
- Must live the Champion Operating Principles
Qualifications:
- Must have working knowledge of Microsoft Office
- Previous experience in manufactured/modular housing desired
EEO Statement:
Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.
Customer Service Representative
Woodland, California, United States
$19
– 21
USD / hour
Customer Success
About Champion Homes
Designs and builds factory-constructed manufactured and modular homes, offering customizable, affordable housing solutions across North America.