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Customer Support Officer
Assist customers effectively through multiple communication channels and resolve their issues
Jakarta
Entry Level
4 weeks ago
Cermati.com
An Indonesian financial technology company providing a platform for comparing and applying for loans, credit cards, and insurance products online.
2 Similar Jobs at Cermati.com
Customer Support Officer
Contract
Job Description
Serve customers by telephone, face to face and email
Maintain the confidentiality of customer privacy including complaints or requests from customers
Provide solutions to customer complaints
Make a complaint report or customer request
Establish good communication with customers
Qualifications
Male/Female
Age maximum 30 years
Min. D3
Have minimum 1 year experience as Customer Support / Call Center / Contact Center
Have a good communication skill & interpersonal skill
Required skill(s): Ms.office and Internet
About Cermati.com
An Indonesian financial technology company providing a platform for comparing and applying for loans, credit cards, and insurance products online.