Help Desk Specailist

System Analyst

Build a Healthcare Career That Fits Your Life At Center for Vein Restoration (CVR), we know people thrive in an environment where they feel supported, valued, and empowered. That belief drives everything we do.

We're proud to be the nation's leader in vein care, combining advanced outpatient vein treatment with compassion, trust, and a commitment to improving lives. And we know it's our people who make it possible.

Here, you'll find more than just a healthcare job near you; you'll find a career with meaning and balance. With no nights, no weekends, and no on-call expectations, CVR offers a structure that supports both professional growth and personal well-being. With over 110 locations and a values-driven culture, CVR is a place to grow, feel included, and make a lasting positive impact.

The System Analyst is responsible for the operating system and associated subsystems. Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Identify alternatives for optimizing computer resources.

Duties and Responsibilities:

• Collect information to analyze and evaluate existing or proposed systems.
• Research, plan, install, configure, troubleshoot, maintain and upgrade operating systems, hardware, and software interfaces with the operating system.
• Analyze and evaluate present or proposed business procedures or problems to define data processing needs.
• Research and recommend hardware and software development, purchase, and use.
• Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.
• Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise.
• Record and maintain hardware and software inventories, site and/or server licensing, and user access and security.
• Install, configure, and upgrade desktop hardware and peripherals to include; network cards, printers, modems, mice and add-in boards.
• Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
• Write and maintain system documentation.
• Conduct technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Document system problems and resolutions for future reference.
• Assist personnel of other departments as a computer resource.
• Provide on-the-job training to new department staff members.
• Provide computer orientation to new company staff.
• Other duties as assigned.

Qualifications:

Minimum Requirements:

• Bachelor's degree in computer science or other related field
• Three to five years of programming and/or system analysis experience.
• Reliable transportation

Qualifications:

• Exceptional communication skills, both verbally and in writing.
• Effective organizational, time management, and problem solving skills.
• Ability to investigate and analyze information and to draw conclusions.
• Ability to plan, implement, test, and troubleshoot system software.
• Ability to handle confidential information, operate under pressure and meet deadlines.
• Effectively and professionally interact with employees on all levels.
• Ability to determine the nature of computer hardware and systems software problems, and to communicate technical guidance and information to users.
• Strong attention to detail.
• Team player – works to ensure team goals are met or exceeded.
• The ability to work independently with minimal supervision.
• Strong customer service skills.