Customer Service Representative

Cemstone® Ready-Mix Concrete Job Opportunity

Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we've helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years!

Provide effective customer service and dispatch support through in-depth knowledge of company products, programs and services.

Essential Duties and Responsibilities:

• Talk with customers by phone and enter data into computer system.
• Solicit future orders from customers and enter orders into computer system.
• Negotiate with customers' acceptable delivery times to prevent lost orders.
• Document customer complaints and forward to Dispatch Manager and/or Sales Representative.
• Assist Dispatch Manager in tasks as required.

Requirements:

• High School Degree or General Education Degree (GED).
• Three to five years related customer service experience, and/or training or equivalent combination of education and experience.

Pay: $20.00-$24.00 per hour

Benefits:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Retirement Plans
• Paid Time Off
• Wellness Program
• Education Assistance
• Employee Assistance Program

If you are interested in becoming part of our team, please apply online today.

We are proud to be an Equal Opportunity Employer. We recognize that a diverse workforce is essential and strongly encourage qualified women, minorities, individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.