Job Title:director Technical Services I
Cemex Operaciones Mexico SA de CV
Director Technical Services I
Providing excellent technical support to both internal and external customers is an integral part of CEMEX business strategy. To that end, the Director of Quality & Technical Services must have the relevant experience and be capable of troubleshooting field and plant related problems relative to the performance of our aggregate products. The successful candidate will be responsible for directly managing and effectively leading all activities of the Quality Control teams within Aggregates operations across the United States. This position reports to the VP of Operations Support.
Leading, coaching, and developing QC Managers and Supervisors on skillset, training, development needs, and performance management.
Partnering with Operations and Plant Managers to eliminate processes that create rework or wasted material. Following up on all quality issues to ensure customer satisfaction.
Consistently looking for opportunities to enhance CEMEX technical image.
Actively participating in addressing complex troubleshooting problems.
Developing, overseeing, and coordinating all proactive programs to enhance customer relations including customer training and seminars.
Assisting in the development and compilation of technical presentations on aggregates testing procedures, etc.
Working closely with other members of Technical Services and Quality Assurance Team to ensure a consistent, high-quality product.
Participating in the Aggregate Material Master team as a subject matter expert.
Actively participating in pertinent technical organizations, such as National Aggregate Technical Committees, National Transportation Builders specification committee, NSSGA Engineering Technical Committee, and ASTM, if necessary and as determined and assigned by the VP/GM of Aggregates operations across the United States.
Performing all other work or special tasks as assigned.
BS in Geotechnical, Civil Engineering, or Materials Science required.
ACI Certification, Aggregate Testing Technician certification preferred.
Professional Engineer designation (P.E.) preferred.
Minimum of 10 years of experience in the building materials industries (aggregates, bulk materials); or equivalent combination of education and experience.
Familiar with industry concepts, practices, and procedures.
A demonstrated ability to manage multiple projects and to prioritize and allocate resources in a fast-changing environment.
Technical knowledge of building materials as well as technical aspects of customer's products, systems, and applications.
Working knowledge of construction materials testing, soils, asphalt, concrete.
Competent in cement products application technology.
Familiarity with industry standards and codes, ACI, ASTM, AASHTO, applicable U.S. Building Codes.
Strong communication skills (both oral and written) including presentation skills.
Word, Power Point, Excel, SAP, experience with Stonemont Solutions Stonemont QC a plus.
Excellent communication & delegation skills.
Possess strong analytical and problem-solving skills to identify and resolve issues timely.
Must possess strong customer service skills.
Must have solid time management and prioritization skills.
Upholds and supports organizational goals and values.
Ability to read and interpret documents such as project specifications & plans, safety rules, operating, maintenance instructions, and procedure manuals.
Ability to write routine reports and develop and analyze statistical data of finished and unfinished products.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to maintain composure under stress.
Excellent customer service skills, internal/external.
Excellent decision making and leadership skills.
Excellent organization skills and uses resources effectively and efficiently.
Positive attitude toward other employees, customers, and supervisors.
Capable to work extended hours as needed.
Capable of working in an open concept office environment.
Long periods of standing and/or walking required.
Some exposure to dust, noise, and extreme temperatures.
Ability to lift up to 50 pounds occasionally.
While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors as well as function safely around heavy rolling equipment.
Must be able to perform all job functions which include, but may not be limited to, pushing, turning, and/or pulling of controls.
Continuous exposure to extreme heat, extreme cold, extreme noise, and working outdoors.
Must wear protective equipment while on the job.
CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state, and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes 搂 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page.
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