Support Analyst - Enterprise

Support Analyst - Enterprise

Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence.

Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure.

Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital.

For more information about our offices and culture, check out our Carta careers page.

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Support Analyst, you'll work to:

The team you'll work with

You'll be joining our team. You'll be joining our team. You'll be joining our team.

About you

Craft a list of what you're looking for in this role. Avoid qualifications, and rather use descriptions of the type of competencies, abilities, and interests you're looking for. Include 4 - 6 bullet points focused on must have criteria versus nice to haves, e.g.: Technical or "hard" skills Relevant work experience required Education or equivalent experience required Years & type of experience, if applicable Refer to Carta's global leveling guidelines Years should be listed as "[#]+ years of experience recommended"

Salary

Required for NYC, California and Washington as of 2023 - to be completed by Recruiting: For Pooled Pipeline: Carta's compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is: $min salary - $mid salary point in [Location] $min salary - $mid salary point in [Location] $min salary - $mid salary point in [Location].

We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.

For 1 to 1: Carta's compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is: $min salary - $mid salary point in [Location] $min salary - $mid salary point in [Location] $min salary - $mid salary point in [Location].

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
• Carta uses E-Verify in the United States for employment authorization. See the E-Verify website for more details.
• For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
• Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.