Lab Automation Support Technician - Invitae

Lab Automation Support Technician

Invitae, part of Labcorp, is looking for a Lab Automation Support Technician to join its team in San Francisco, CA. This position will be responsible for the general health of instrumentation at Invitae through instrument calibration, installation, testing, and maintenance. To accomplish this, they must also be the key point of contact between the equipment vendors and the Invitae clinical laboratory. Additionally, they must complete and maintain technical documentation related to the above responsibilities. The schedule for this position will be: 2nd Shift, Tuesday – Saturday, 3pm - 11:30pm.

Address: 1400 16th Street, San Francisco, CA 94103

Responsibilities:

• Carry out preventive maintenance tasks and performance testing on production instruments
• Troubleshoot and repair ancillary laboratory instruments (ex: sequencers, genetic analyzers, spectrophotometers, thermal cyclers), triage emergent errors and escalate issues to subject matter experts as needed
• Support lab staff by responding to work requests and offering assistance promptly
• Support commissioning, validating (IQ/OQ/PQ) and testing of new instrumentation
• Document all repairs, maintenance activities and equipment qualifications
• Maintain an inventory of equipment, tools and supplies
• Monitor and maintain cold storage for the site
• Coordinate with vendors to schedule PMs, request support, and request quotes for instrumentation, parts and service
• Train new team members and ensure their competency. May coach and mentor junior or new team members, offering guidance to team members who are developing skills
• Create and revise SOPs and training resources

Requirements:

• Bachelors degree in Biology, Chemistry, Engineering or relatable life science
• 1 year of relevant experience in a high complexity lab environment as an operator, lab technician, lab assistant, accessioner, or lab equipment support role

Preferred Qualifications:

• Experience working in a high sample volume FDA, ISO 13485/15189, GMP, GLP and/or CAP/CLIA certified laboratory
• Experience in providing equipment support and communicating with vendors
• Familiarity with NGS (next generation sequencing) technologies

Skills and Competencies:

• Troubleshooting skills, quality mindset, and ability to thrive in a fast-paced environment
• Strong organizational skills, as well as written and verbal communication skills
• Desire to learn and support special improvement projects
• A customer service attitude and a personality that allows you to derive personal satisfaction from helping others
• Ability to work full-time schedule, with the flexibility to support the lab on either an early or evening shift, that may take place on weekends
• Cross-functional collaboration with automation and assay development teams as well as quality and production
• Equipment operation, maintenance, repair, and troubleshooting
• Ability to work under pressure, especially with time and resource constraints
• Ability to communicate using technical language and develop a technical vocabulary

Working Conditions:

• Fast-paced NGS lab with potentially heavy (50+ lbs) equipment
• Some travel for those who require vendor training (Reno, Boston, Bay Area)

Pay Range: $30.60-$40.32/hour Plus 2nd shift differential

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual.