Implementation Specialist

Implementation Specialist

ADP is hiring an Implementation Specialist. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? If so, this may be an opportunity for you. Read on and decide for yourself.

As a Client Onboarding Specialist, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond. You will spend your day ensuring your clients are comfortable using ADP's products and services. Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and then guide and drive clients towards the best solution for their unique business needs. Still, every day will be different because the new clients you meet span geographies and industries, requiring different solutions to satisfy their specific needs. That will keep things interesting, and our top-ranked training will help set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now!

What you can expect on a typical day:

• Onboard clients.
• Implement ADP technologies.
• Partner internally.
• Multi-task - communicate.
• Organize.

To succeed in this role:

• High school diploma.
• Basic project management skills.
• Ability to work overtime hours during peak seasons.
• A college degree is great but not required.

You'll also love working here because you can:

• Belong by joining one of our Business Resource Groups.
• Be your healthiest. Best-in-class benefits start on Day 1.
• Focus on your mental health and well-being.
• Join a company committed to giving back.
• Get paid to pay it forward.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. The compensation for this role is $16.35 - $33.17 / Hour. Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations.

Diversity, equity, inclusion & equal employment opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.