FC Client Service Representative - Oxnard Main Financial Center

FC Client Service Representative - Oxnard Main Financial Center

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC

Job Description:

This job is responsible for providing a positive client experience that leads to improved client satisfaction. Key responsibilities include processing transactions accurately and efficiently in a challenging environment while simultaneously creating interest in solutions and services that meet the client needs. This is not a sales position; however, job expectations include ensuring clients are quickly connected to the appropriate teammate to execute against the Life Priorities Strategy and educating clients on conducting simple transactions through self-service technologies.

Responsibilities:

+ Executes the bank's risk culture and strives for operational excellence

+ Drives the client experience

+ Grows business knowledge and network by partnering with experts in small business, lending, and investments

+ Educates clients on conducting simple transactions through self-service technologies

Skills:

+ Active Listening

+ Adaptability

+ Attention to Detail

+ Collaboration

+ Customer and Client Focus

+ Client Experience Branding

+ Client Solutions Advisory

+ Conflict Management

+ Referral Identification

+ Relationship Building

+ Account Management

+ Business Acumen

+ Business Development

+ Critical Thinking

+ Emotional Intelligence

Spanish language preferred

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 20

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.