Desktop Support Technician

Desktop Support Technician

One of Insight Global's customers is looking to onboard two Desktop Support Technicians to their team in Irvine, CA. They will have a strong focus on imaging and deployment. This is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about delivering excellent customer service. They will perform system imaging and deployment using SCCM and other desktop support tools, provide technical support for Windows OS, VPN, and Active Directory (AD) environments, and manage and resolve support requests via ServiceNow. This is a 12 month contract and will be required to come onsite five days a week in Irvine, CA.

Skills and requirements:

• Three or more years of experience as a Desktop Support Technician or similar role
• Strong experience with SCCM, imaging, and deployment processes
• Proficiency in Windows OS, VPN configuration, and Active Directory
• Familiarity with ServiceNow or similar ticketing systems
• Excellent communication and customer service skills
• Proven ability to work effectively in a team-oriented, work hard, play hard culture

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.