Customer Service Representative

Customer Service Opportunity With Growth Potential!

We have a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. This is a great starting point from which to grow toward a sales or management career. If you enjoy the challenge of finding just the right part or the right solution to fulfill a customer's needs, and you have the background we're looking for, we want to talk with you!

Job Duties:

• Assist customers by phone and in person at our facility
• Help customers get the parts they need
• Interact extensively with customers to clarify their needs, research, and recommend parts
• Meet / exceed monthly sales goals while increasing customer satisfaction
• Provide quotes
• Take orders
• Provide post order service
• Physically measure specs on a wide variety of parts

Specific Qualifications For The Role Include:

• 1+ yr proven customer service or inside sales experience
• Mechanical and mathematical aptitude
• Written and verbal communication skills, including English grammar
• Multi-tasking, problem solving, attention to detail, accuracy, sense of urgency, sense of humor
• Ability and desire to learn new systems and processes quickly
• Strong computer skills, particularly Excel
• High school diploma or equivalent
• Valid driver's license and clean driving record (MVR)

Benefits are offered after probation: Base wages and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match After probation you receive: Paid vacation, sick time, and company holidays, Tuition reimbursement Personalized training and development program Career development and advancement opportunities We promote a drug free & safe work environment. Employment offers are contingent on successful completion of drug screen and background check.