Account Manager

Bilingual Account Manager (Japanese/English)

We are seeking a bilingual Account Manager (Japanese/English) to support and grow client relationships in an international, cross-border business environment. This role serves as a key liaison between Japanese-speaking partners and U.S.-based internal teams, ensuring seamless communication, accurate execution, and high-quality account support. The ideal candidate is detail-oriented, culturally fluent, and comfortable managing ongoing client relationships within a structured, professional organization.

Key Responsibilities

• Manage day-to-day relationships with Japanese-speaking clients and partners
• Act as the primary communication bridge between Japanese and English-speaking stakeholders
• Coordinate account activity, timelines, and deliverables across internal departments
• Prepare and review client documentation, reports, and correspondence in both languages
• Ensure accuracy, consistency, and professionalism in all client-facing materials
• Track account performance, follow-ups, and ongoing requests
• Support contract execution, renewals, and account growth initiatives as needed

Why This Role

• Work closely with international clients in a global business setting
• Stable, long-term growth opportunity within an established organization
• Collaborative, professional team environment

Requirements

• Fluent in Japanese and English
• 2+ years of experience in account management, client services, sales operations, or a related role
• Strong organizational and communication skills with high attention to detail
• Ability to manage multiple priorities in a deadline-driven environment
• Professional, client-facing demeanor with strong follow-through
• Proficiency with Microsoft Office / Google Workspace; CRM experience a plus

Preferred Qualifications

• Experience working with Japanese companies or international clients
• Familiarity with cross-border business practices and documentation