Customer Account Specialist I

Cabinetworks Group Career Opportunity

Our people are the life of this company. Together, we build life into the kitchen. We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everyone. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile.

READY TO ELEVATE YOUR CAREER? JOIN A TEAM THAT VALUES YOUR DRIVE, PASSION, AND CREATIVITY! We're calling all trailblazers to embark on a thrilling career journey with Cabinetworks Group —where innovation meets opportunity! Location: Middlefield, OH Work Setting: Onsite Shift: 8-hour / day (10:00 am - 6:30 pm) Hours: 40 – 50 per week

Are You the Innovator We're Looking For? If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Group—the largest exclusive kitchen cabinet manufacturer in the U.S.—is the perfect place for you! Our people are the heart of everything we do, and together, we bring life into the kitchen!

What's in It for You?

• Unmatched Training: Kick off your career with an immersive, in-office training that sets you up for success.
• Collaborative Culture: Work alongside a supportive team that's always ready to help you shine.
• Growth Opportunities: After completing trainings and hitting key milestones, plus ongoing chances to advance!
• Diverse Daily Tasks: Keep your workday exciting with a mix of customer interactions, order management, and more.

Your Role at Cabinetworks Group:

• Customer Interaction: Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chat—building strong relationships through stellar service.
• Order Management: Take charge of the entire order process, ensuring everything is accurate and timely.
• Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs.
• Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly.

What You Bring to the Table:

• Education: High School diploma required; an Associate's or Bachelor's degree is a plus!
• Experience: 1-2 years in customer support experience.

Perks & Benefits:

• On site employer paid medical services for team members and family
• 401(k) Matching: Secure your future with our generous matching program.
• Comprehensive Health Coverage: Including Dental & Vision Insurance.
• Professional Growth: Take advantage of on-the-job training and development programs.
• Work-Life Balance: Enjoy paid time off and holidays to recharge.

Don't miss your chance to be part of something bigger. Apply today and let's build the future together at Cabinetworks Group!