Customer Service Coordinator / CSC Bariatrics

Bariatric Customer Service Coordinator

Join our team as a day shift, full-time Bariatric Customer Service Coordinator (CSC) in Albuquerque, NM.

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Lovelace Westside Hospital provides care to Albuquerque's Westside and Rio Rancho, including a 24-hour emergency department and a wide range of inpatient and outpatient surgical capabilities such as Ear Nose and Throat (ENT), bariatric, and orthopedic service lines.

Responsibilities

• Provide direct customer service and front desk assistance for the assigned department, including but not limited to admitting, registering, scheduling, and verifying insurance.
• Handle customer account transactions, provide customer assistance, and perform and/or oversee cashiering operations.
• Adhere to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications

Job Requirements

• High School Diploma or GED equivalent.
• One (1) year of previously related experience.
• Medical Terminology knowledge.
• Knowledge of insurance plans.
• Knowledge of office procedures.

Preferred Job Requirements

• Associate's Degree in a related field of study.
• Previous medical office experience.
• Heart Saver.