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Commercial Lines Account Manager

Manage client policies renewals and endorsements to ensure compliance and customer satisfaction
Jacksonville, Florida, United States
Junior
10 hours agoBe an early applicant
Brown & Brown

Brown & Brown

Provides insurance brokerage, risk management, and employee benefits solutions to businesses, organizations, and individuals across diverse industries.

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Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Commercial Lines Account Manager to join our growing team in Jacksonville, FL!

General Responsibilities:

  • Review renewal list of policies expiring in the prescribed time frames to determine appropriate actions
  • Rate and prepare quotations when necessary
  • Handle client telephone and mail requests for information, endorsements, cancellations and other services as required
  • Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company's carriers
  • Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations
  • Validate coverages and ratings policies, endorsements, audits, cancellations, etc.
  • Maintain suspense or follow-up system for correspondence/requests
  • Process premium finance agreements as needed
  • Provide back-up to other Account Managers as assigned
  • Develop and maintain working relationship with the various company marketing representatives and underwriters
  • Maintain favorable relationship with clients, producers, and employees

Required Qualifications:

  • 2-20 P&C License
  • 3+ years' experience of commercial insurance service experience, preferably with an independent agency
  • Effective experience of computer and Microsoft Office Products, especially Word and Outlook
  • Good organizational skills, attention to detail and ability to respond to requests effectively and efficiently

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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Commercial Lines Account Manager
Jacksonville, Florida, United States
Customer Success
About Brown & Brown
Provides insurance brokerage, risk management, and employee benefits solutions to businesses, organizations, and individuals across diverse industries.