Commercial Customer Service Representative - Hybrid

Commercial Client Service Representative

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Client Service Representative to join our growing team in Meridian, Idaho!

Responsible for servicing client requests and questions. Provides prompt, efficient, high-quality service. Assists in the retention of existing accounts and quoting new business.

What You'll Do:

• Servicing inbound calls, emails and daily tasks
• Determines acceptability and placement of coverage
• Responds to requests for certificates of insurance or auto ID cards
• Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims
• Utilizing an electronic filing manager to maintain company compliance

What You'll Need:

• High school diploma or equivalent required
• Strong computer literacy including Microsoft Office 365
• Strong oral and written communication skills
• Exceptional customer service and interpersonal skills
• Demonstrated critical thinking and problem-solving skills
• 1-3 years Commercial Insurance experience
• P&C license preferred

What We Offer:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid Time Off (PTO)
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Student Loan Repayment Program

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".