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Assistant Account Manager

Coordinate certificate issuance and data reporting to support the client service team
Kansas City, Missouri, United States
Entry Level
4 weeks ago
Brown & Brown

Brown & Brown

Provides insurance brokerage, risk management, and employee benefits solutions to businesses, organizations, and individuals across diverse industries.

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Client Administrator

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Client Administrator to join our growing team in Kansas City, MO!

The Client Administrator provides comprehensive administrative and operational support to the Service Team, ensuring efficient coordination of daily activities. This role manages tasks such as data collection and report preparation, meeting and travel coordination, and the creation of correspondence and documentation. The Client Administrator frequently uses PC software for word processing, spreadsheets, graphics, and the preparation of insurance certificates. Responsibilities may vary by assignment, but the position consistently supports smooth workflow, accurate communication, and effective team operations.

How You Will Contribute:

  • Performs a broad variety of administrative duties and staff support services for an assigned group or manager.
  • Responds to client requests for certificates of insurance or auto ID cards.
  • Collects and analyzes data, maintains records and databases, and prepares specialized reports using a variety of PC based software.
  • Processes a variety of confidential information and documents.
  • Organizes filing systems, answers phones, photocopies documents, prepares correspondence and documents, processes incoming and outgoing mail.
  • Orders office supplies, schedules meetings, and maintains calendars for assigned area.
  • May collect and interpret data to produce reports; conduct special projects, coordinate meetings, conferences, presentations and travel arrangements.

Skills & Experience to Be Successful:

  • Well-developed reading, writing, and mathematical skills.
  • Strong attention to detail.
  • Ability to manage multiple tasks.
  • Demonstrated administrative, secretarial, and clerical skills.
  • Good keyboard and PC skills using word processing, spreadsheet and graphics software. Familiarity with various software applications and the ability to learn new software systems.
  • Ability to identify and resolve exceptions and to interpret data.
  • Good verbal and written communication skills and good grammatical skills.
  • College degree preferred.
  • Strong oral and written communication skills with a proven commitment to high quality customer service.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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Assistant Account Manager
Kansas City, Missouri, United States
Customer Success
About Brown & Brown
Provides insurance brokerage, risk management, and employee benefits solutions to businesses, organizations, and individuals across diverse industries.