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Account Manager Associate

Own our client service workflow by supporting account managers and handling policy servicing tasks
Virginia Beach, Virginia, United States
Entry Level
$22 – 24 USD / hour
4 hours agoBe an early applicant
Brown & Brown

Brown & Brown

Provides insurance brokerage, risk management, and employee benefits solutions to businesses, organizations, and individuals across diverse industries.

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Account Manager Associate

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Account Manager Associate to join our growing team in Virginia Beach, VA!

The Account Manager Associate position provides internal support to the Commercial Lines Account Managers on their books of business and directly assists the clients on the duties and responsibilities outlined below. The Associate performs various policy service tasks and handles special client-specific agency projects as required.

How You Will Contribute:

  • Support Designated Account Managers' Books of Business
  • Perform transactional servicing including mail checking, endorsement requests & checking, Certificates of Insurance review/issuance, EOPs, binders, auto ID's, audit processing, loss run retrieval, billing inquiries and claims reporting
  • Provide back-up customer service support for commercial lines clients as requested
  • Prepare and distribute documents according to client preferences
  • Maintain agency system accuracy and filing in IR according to procedures
  • Compile and edit proposals, summaries, special projects and additional documents as requested
  • Consistently meet all Brown & Brown established quality control procedures and timelines

Licenses & Certifications:

  • Property & Casualty insurance license preferred but not required (Will be required to obtain within 90 days of hire).

Skills & Experience to be Successful:

  • Commercial lines insurance experience preferred but not required.
  • Minimum of 1 year in an office working environment required.
  • Associates degree preferred but not required with appropriate work experience.
  • Proficient with management operating systems that support insurance sales, tracking and service.
  • Proficient with Microsoft Tools, Outlook, Excel, Word, PowerPoint.

Pay Range

$21.63 - $24.03 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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Account Manager Associate
Virginia Beach, Virginia, United States
$22 – 24 USD / hour
Customer Success
About Brown & Brown
Provides insurance brokerage, risk management, and employee benefits solutions to businesses, organizations, and individuals across diverse industries.