Future Opening: Key Account Manager

Key Account Manager

At The Brothers That Just Do Gutters, we pride ourselves on our commitment to excellence in gutter installation and customer service. Our mission is to protect and enhance homes within our community by providing top-tier gutter solutions built on the best practices in the industry. What truly sets us apart is our dedication to employee growth and success. We believe in investing in our team through our Skills Ladder program, which defines career paths, expectations, and raise potential. As we continue to grow, we're seeking driven individuals who are ready to make an impact and grow with us.

As a Key Account Manager, you'll be responsible for developing and maintaining strong relationships with our most valued clients and partners. You will work closely with builders, property managers, and repeat residential customers to ensure consistent communication, timely project execution, and 5-star client satisfaction. You'll act as the bridge between our clients and internal teams—ensuring expectations are met, opportunities for growth are identified, and client loyalty is strengthened. This is a relationship-driven sales role for someone who thrives on creating long-term value and trust.

Responsibilities:

• Manage and grow relationships with key clients, including builders, property managers, and commercial accounts.
• Serve as the main point of contact for assigned accounts, providing proactive communication and exceptional service.
• Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth.
• Coordinate with operations and installation teams to ensure timely project delivery.
• Monitor project progress and resolve issues quickly to maintain high client satisfaction.
• Track account activity, report on metrics, and forecast account performance.
• Represent the brand professionally and uphold our mission to "Reinvent Contractor Service."

Qualifications:

• Required: 3–5 years of experience in account management, sales, or client relations (construction, trades, or home improvement preferred).
• Required: Strong communication, organizational, and problem-solving skills.
• Required: Proven ability to manage multiple clients and priorities simultaneously.
• Preferred: Experience with CRM software and project coordination.
• Preferred: Familiarity with gutter systems, exterior construction, or related trades.
• Required: Must be 18+ with a valid driver's license.

Compensation & Benefits:

• Base salary: $70,000 – $95,000/year (depending on experience)
• Bonus potential: Commission and performance-based incentives (target earnings $90,000 – $120,000+)
• Company vehicle or mileage reimbursement
• Paid training and professional development
• Career growth through our Skills Ladder program
• Health and retirement benefits (if applicable per location)
• Supportive, award-winning team culture recognized as a Top 100 Culture and Great Place To Work

Why Join Us:

This is more than a sales role — it's an opportunity to build lasting relationships, shape our company's growth, and represent a brand that values craftsmanship, integrity, and community.

Apply today to become a Key Account Manager and help us continue to raise the standard for excellence in home improvement.