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EMEA Client Services Consultant Endevor - Remote Eligible

Lead technical demonstrations to showcase Endevor capabilities to clients
Remote
Expert
yesterday
Broadcom

Broadcom

A global technology leader that designs, develops, and supplies a broad range of semiconductor and infrastructure software solutions.

Client Services Consultant Endevor

Broadcom offers a position in Europe for an experienced IBM Mainframe Specialist.

We are looking for candidates with expertise (SME) in the following domains:

  • Solid experience with Broadcom's Endevor product
  • Experience with Endevor release migration
  • Knowledge of software development lifecycle management in modern mainframe environments.
  • Knowledge of Open Mainframe Project ZOWE and utilization of modern integration technologies using RESTapi is a definite pre.

Candidates must have excellent command of English both spoken and written.

In addition to English, the ability to work with customer in French is a pre.

This position must be seen by Broadcom customers as bringing tangible value in terms of experience, knowledge and expertise. This is achieved through a combination of broad real-world experience and IT industry-specific certifications.

The candidate will be responsible for Broadcom Software Adoption using techniques such as Presentation, Demonstration, Installation, Configuration, Deployment and Proof of Concept.

Key Responsibilities:

This position is responsible for delivering positive, quantifiable results for Broadcom measured across five primary areas:

  • Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs
  • Financial Targets: Meet or exceed Broadcom's stated financial quotas and targets
  • Internal Business Processes: Demonstrate mastery with Broadcom's internal processes, systems and support structure
  • Professional Development: Demonstrate high-level proficiency and skill
  • Leadership, Teamwork and Planning: Collaborate with (virtual) team(s)

Typical Role Definition:

Professional Staff. A seasoned, experienced professional with a full understanding of area of specialization. Resolves a wide range of issues in creative ways. Complete understanding and wide application of principles, theories, and concepts in the field. General knowledge of other related disciplines. Strong competence with the various tools, procedures, programming languages used to accomplish the job.

Job-Specific Authority and Scope:

  • Generally works without consulting their manager.
  • Independent decisions are made daily.
  • Development of solution strategies and selection of technical components.
  • Resolution of daily issues as the arise and escalation of larger issues
  • Advice and counsel to account teams and sales management regarding solution approaches.
  • Typically has no direct reports.
  • Typically has no total staff.
  • Typically has a geographic focus of Area (multi-country or multi-state).
  • Typically does not manage a budget.

Business Travel and Physical Demands:

Business travel of approximately 20 or more percent yearly is expected for this position.

Physical demands: Office environment. No special physical demands required.

Preferred Education:

Bachelor's degree or global equivalent in Computer Science or a related degree.

Work Experience:

Typically has 10 or more years of detailed MAINFRAME technical industry related experience. Experience working with customers, sales personnel and/or customer services. Experience in the related industry disciplines and technologies and related application experience

Experience resolving more complex technical issues and integration of multiple products to create solutions.

Proficiency in English and French.

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EMEA Client Services Consultant Endevor - Remote Eligible
Remote
Customer Success
About Broadcom
A global technology leader that designs, develops, and supplies a broad range of semiconductor and infrastructure software solutions.