Project Coordinator

Project Coordinator

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Charlotte, NC.

Job Summary

The Project Coordinator supports the day-to-day activities of defined projects within Border States, specifically, as it relates to the overall coordination of material and logistics services. Provides quality service to our customers. Manages the flow of material from the planning phase to the completion phase of each project. Maintains the schedule of jobs being handled, maintains accurate database on current projects and assists in ensuring required specifications are met for all jobs in progress. Provides assistance in purchasing functions product evaluations, inventory management, pricing development and other related services.

Responsibilities

• Works closely with Border States Project Managers and other sales staff to provide coordination services for the assigned projects in order to meet and exceed sales and gross profit objectives.
• Manages the flow of material from the planning phase to the completion of each assigned project.
• Assembles the package, follows up on submittal status with both the customer and factories, and resubmits as needed.
• Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
• Maintains the schedule of jobs being handled, maintains accurate database on current projects, and assists in assuring required specifications are met for all jobs in progress.
• Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.
• Consistently provides responsive, quality service to customers.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Provides assistance in purchasing functions, product evaluations, inventory management, pricing development, and other related services.
• After bid date, assists in following-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet required deadlines.
• Responsible for the completion of each assigned project.
• Provides timely follow-up on technical inquiries and requests.

Qualifications

Minimum of a business or trade degree preferred or the equivalent in work experience. Minimum of 2 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and utility systems preferred. Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred. Ability to read, write, and speak in English preferred. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, PowerPoint and Outlook), internet, and SAP software.

Skills and Abilities

Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred. Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize and work well on a team.

Physical Requirements

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.