Customer Service Brand Ambassador Executive (CS Rep)

Customer Service Representative

An exciting opportunity exists with one of the leading BPO's in Wynberg, Cape Town.

We boast a warm, employee-focused environment, including a company value of "Having Fun". Being forward thinking and stable, we've adapted with strength to all 2020 has brought, continuing to grow existing teams, while currently onboarding new clients.

Our modern, spacious, funky workplace is conveniently located in Wynberg for easy access to transport and surrounding shops.

More about the role:

Our client is a reputable well-known brand in South Africa which requires your excellent Customer Service skills within an Omni-channel environment servicing local clientele.

Thorough and rewarding training is provided by our highly skilled trainers, equipping those hungry for growth with bright opportunities to take their career into their own hands and make it happen.

Note: Some mobile devices may not be compatible and you will have to submit your application by using a desktop computer.

Requirements

Matric/NQF level 4 or equivalent required/mandatory.

Clear criminal record.

Excellent proficiency in English (Read, Write and speak) Excellent communication skills with outstanding attention to detail. South African Resident Excellent relationship-building skills and works well in a team. The role requires your reliability, flexibility, professionalism, and a friendly target-driven "can do" attitude. Minimum 6-12 months proven experience in a similar role dealing with national clients is essential. Ability to cope with multi-tasking in this fast-paced, demanding environment, responding on emails, multimedia chats and telephonic enquiries. Able to work rotational shifts Monday - Sunday, 8am - 9pm.

Benefits

Opportunity to work in a dynamic, fast-paced contact center environment.

Supportive leadership and career development opportunities.

A fun culture rooted in transparency, performance, and innovation.

Competitive compensation and incentives package aligned with experience and expertise.

Part subsidized company transport provided for evening shift workers.