Community Implementation Specialist, General Internal Medicine Research - Remote Eligible

Community Implementation Specialist, GIM Research

SafeSpot Overdose Hotline is seeking a highly motivated and mission-driven Community Implementation Specialist to play a critical role in expanding our reach, recruiting a diverse workforce, and completing SafeSpot's accreditation with the International Council for Helplines. This position is ideal for a professional with strong communication skills, a passion for harm reduction, and experience in community engagement.

The Community Implementation Specialist will be responsible for growing SafeSpot's presence in new and existing regions, building partnerships with key stakeholders, supporting recruitment efforts, assisting with accreditation tasks, and representing SafeSpot at events. The Specialist will also provide operational support to the Hotline Director, Operations Coordinator, and Safety Coordinator, and take hotline calls during surges when needed.

Job Responsibilities:

• Lead efforts to complete SafeSpot's accreditation with the International Council for Helplines by tracking progress, coordinating tasks, and ensuring compliance with all standards.
• Collaborate with internal teams to gather required documentation and develop policies to meet accreditation criteria.
• Liaise with accreditors to host the site visit and problem solve any challenges during the process.
• Build relationships with community partners, harm reduction organizations, treatment providers, and other stakeholders in Maine, Connecticut, and other regions where SafeSpot operates.
• Develop and implement outreach strategies to recruit individuals with lived or living experience for hotline roles.
• Represent SafeSpot at local and regional events, meetings, and conferences to promote the hotline and strengthen partnerships.
• Work with the Hotline Director and Communications Team to develop strategies that increase the hotline's visibility and accessibility to people in need.
• Assist with public relations and media opportunities to raise awareness of SafeSpot's services.
• Assist the Hotline Director with administrative tasks, including scheduling, reporting, and policy development.
• Provide operational support to the Operations Coordinator and Safety Coordinator, ensuring smooth day-to-day hotline operations.
• Take hotline calls during periods of high demand or surges to ensure service continuity.
• Participate in staff meetings, training sessions, and quality assurance activities.

Job Requirements:

Required Education:

• Bachelor's Degree Required

Preferred Education/Experience:

• Masters (MPH) preferred
• Trained hotline operator at SafeSpot
• Minimum of 2 years of experience in community engagement, public health, or workforce development.

Knowledge, Skills & Abilities:

• Strong understanding of harm reduction principles and experience working with individuals affected by substance use.
• Excellent interpersonal, public speaking, and relationship-building skills.
• Ability to work independently, manage multiple tasks, and meet deadlines.
• Flexibility to travel regionally (up to 20%) and take on occasional evening/weekend responsibilities.

Demonstrate a commitment to our team's core values:

• Teamwork: You communicate with and build up your teammates. You are considerate and aware of how what you say and do impacts your colleagues.
• Mindfulness and Open-Mindedness: You are respectful, kind, and flexible. You avoid making assumptions about people and are mindful of how our work, language, and actions impact our study participants and the communities we serve.
• High Quality Work: You are reliable and take initiative. You pay attention to the details and ask for help when needed.
• Professional Growth: You are curious and excited to learn new things. You own up to mistakes, ask questions, and are receptive to feedback.
• Work/Life Balance: You approach your work with a positive attitude, value self-care, and communicate honestly about your workload.
• Proficiency in Microsoft Office Suite, Signal, 3CX, and virtual meeting platforms (Zoom, Teams, etc.).

Job Benefits:

• Competitive pay
• Tuition reimbursement and tuition remission programs
• Highly subsidized medical, dental, and vision insurance options
• Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research.
• Pioneering Research: Engage in groundbreaking research projects that are driving the forefront of biomedical science.

About the Department:

As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.