Job Title: Sales Coordinator

Location: Hyatt Regency Deerfield - Deerfield, IL

Department: Sales & Marketing

Reports To: Director of Sales and Director of Catering

Job Summary:

The sales coordinator provides administrative and logistical support to the Sales & Marketing team at Hyatt Regency Deerfield. This role is critical in ensuring the smooth operation of the department by assisting with client communications, proposal preparation, database management, and event coordination. The ideal candidate is organized, customer-focused, and able to multitask in a fast-paced, professional hospitality environment.

Responsibilities:

• Support the Sales Managers in coordinating client proposals, contracts, and event documentation.
• Maintain and update sales files, client records, and account databases (Delphi/FDC experience preferred).
• Manage and respond to inquiries via phone, email, and in person with a high level of professionalism.
• Prepare and distribute daily, weekly, and monthly sales reports.
• Assist in planning and executing site visits, client events, and familiarization (FAM) tours.
• Coordinate internal communication with other hotel departments regarding group and event details.
• Track deposits, contracts, and follow-ups to ensure timely execution of agreements.
• Order office supplies and manage department inventory as needed.
• Provide occasional front-desk or administrative coverage for the hotel's sales-related needs.

• Previous hotel or administrative experience strongly preferred; hospitality sales experience is a plus.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with Hyatt systems (Delphi, Envision) preferred.
• Strong written and verbal communication skills.
• Exceptional organizational skills and attention to detail.
• Ability to prioritize and handle multiple tasks in a deadline-driven environment.
• Positive attitude, team player, and commitment to Hyatt's standards of guest service.

• Full-time, on-site role located at Hyatt Regency Deerfield.
• Monday through Friday schedule, with occasional evening or weekend support for special events or deadlines
• Why Join Hyatt Regency Deerfield?
• Be part of a collaborative and supportive team.
• Opportunities for growth and advancement within Hyatt.
• Competitive pay and benefits.
• Work in a dynamic, guest-focused hotel environment.