Trade Support Analyst
Blue Prism Group
Job Title
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Key Responsibilities:
- Provide first-line support for trading systems and workflows.
- Troubleshoot and resolve technical issues across multiple asset classes.
- Collaborate with internal teams and external clients to ensure timely issue resolution.
- Support User Acceptance Testing (UAT) and system release cycles.
- Maintain a strong onsite presence to foster close relationships and operational efficiency.
- Identify opportunities for system, service, or product improvements and drive enhancements.
- Create and maintain comprehensive documentation and a knowledge base for support troubleshooting and training initiatives.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.