IT Services Administration

IT Services Administration

Calling all innovators – find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

IT Services Management Senior Professional will be joining our Financial Institutions Group, where they will be responsible for overseeing and managing IT services for our digital apps and card services teams. This role is crucial to ensuring the efficient operation and maintenance of our systems. You will be working on Production Application support, in Linux and Microsoft Windows environments.

What you'll do:

• Manage and maintain applications, ensuring optimal performance and security
• Coordinate patching & code deployments and work support troubleshooting tickets
• Oversee the administration and support of Linux and Microsoft Windows systems, as well as IIS and Apache
• Manage batch processing to ensure timely delivery of files and timely processing
• Implement and monitor IT service management processes to ensure high availability and reliability
• Utilize DynaTrace and Splunk for performance monitoring and troubleshooting
• Collaborate with cross-functional teams to identify and resolve IT issues
• Develop and maintain documentation for IT services and processes

Experience you'll need to have:

• 5+ years working in a Windows and Linux environment
• 5+ years of experience in network protocols and troubleshooting
• 4+ years of experience with scripting tools (bash, json, yaml)
• TLS Certificate knowledge
• SQL knowledge
• Collaboration with cross-functional teams
• Bachelor's degree in Computer Science, Engineering, or a related subject

Experience that would be great to have:

• Windows and/or Linux System Administration experience
• AWS Cloud experience
• Application Support experience
• Dynatrace and Splunk monitoring

How you'll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis

Sponsorship:

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.