Account Manager

Strategic Account Manager

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

BDO is building a platform to prioritize its key clients. Our Premier, BDO 100 and BDO 500 portfolios represent the firm's most strategic relationships, and we're building a select group of high-performing Strategic Account Managers to advise the Key Account Partners (KAPs) and firm leadership to elevate these portfolios.

This is not your average account manager role – this is a senior and highly strategic role that will fuel your professional growth. You will have an opportunity to shape and evolve this new role to set the standard for strategic account management excellence for BDO. Our Strategic Account Managers are not coordinators — they are advisors who bring structure, insight, and foresight to how we present the power of the firm to help our clients create more value. They help design and execute growth strategies, strengthen client relationships, and ensure we deliver consistently on our promise of value. Over time, they may take on primary leadership of select accounts or groups of accounts. If you're a seasoned client leader ready to make a strategic mark and shape client excellence, this is your opportunity.

This is an opportunity to help shape the future of client relationship management at BDO. As one of a new cohort of Strategic Account Managers in Canada, you will set the bar for how we grow our most important accounts, collaborate with senior partners, and build trusted, long-term client relationships.

As a Strategic Account Manager, you will:

• Co-lead accounts with KAPs – act as a strategic advisor to Key Account Partners, including driving strategy, execution, and relationship management.
• Shape client growth strategies – drive and elevate annual and multi-year account planning, focusing on revenue growth, share of wallet, client impact, sales excellence, and long-term relationships.
• Engage deeply with clients – build trusted relationships with clients by being a sales leader on accounts working with KAPS to understand the client's industry, business model, and priorities and building action plans around them.
• Influence outcomes – help ensure accountability based on KPIs tied to growth, client satisfaction, and cross-service collaboration.
• Contribute insights that matter – leverage market intelligence, data, and competitive knowledge to inform account strategy, priorities, and action plans.
• Offer a forward-looking perspective – anticipating client needs, industry shifts, and opportunities for BDO.
• Make an impact across multiple accounts – bringing best practices and white space opportunities across a portfolio of accounts.
• Develop as future account leaders – build the skills, visibility, and trust to eventually take sales leadership for key of accounts.

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
• You understand our client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
• You identify, recommend, and are focused on effective service delivery to our clients.
• You share in an inclusive and engaging work environment that develops, retains, and attracts talent.
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• You grow your expertise through learning and professional development.

What you bring:

• Bachelor's degree in a relevant field; 5–8 years of senior account management, business development, or client leadership experience (professional services preferred).
• Proven ability to lead strategic client relationships and drive account growth.
• Executive presence and credibility with senior stakeholders, both internal and client-side.
• Exceptional strategic, analytical, and commercial skills.
• Experience leading multi-disciplinary teams in pursuit and delivery.
• Comfort operating in a lean, entrepreneurial environment where you help shape the discipline itself.
• A mindset of ownership — proactive, accountable, and capable of stepping into full account leadership.

Salary Range: $92,000 - $138,000/ year

Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2025. This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity, and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity, and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm, and our clients. It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where, and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.