Associate Account Manager

Associate Account Manager

The Associate Account Manager is part of an exciting team driving client success! This role is a part of a team focused on our core clients, responsible for developing and executing a strategy for client campaigns.

We are looking for an individual who has strong time management and executional skills, is a strong multi-tasker, is calm under pressure, and enjoys working with clients. The ideal person is confident, very well organized, professional and adaptable, and has strong presentation skills. Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews and influencer marketing are key for success in the role.

Associate Account Managers drive a positive client experience and identify opportunities to better service clients. They are responsible for all deliverables, tracking and executing campaign performance. Success for this role will be evaluated based on each campaign meeting and surpassing its predetermined KPIs (i. e. number of member social posts, quality of posts, impressions, engagement rates, etc) and client buildout.

What You Will Do

• Define and execute strategies that inspire clients and Influenster Community Members
• Proactively engage with Sales and Client Success
• Facilitate client workshops and sessions, presenting, and walking through our campaign initiation process and platform demonstrations
• Manage and properly set expectations with both internal and client stakeholders
• Advocate on behalf of the Client and your team
• Manage and drive a portfolio of Campaigns from initiation to close
• Define and maintain timelines identifying milestones, risks and mitigation strategies

Who You Are

• Fluency in English (both written and spoken) is required
• Positive, self-starter attitude with a knack for creative problem solving
• Customer-centric - you keep the best interest of clients in everything you do
• Exceptional communication skills (oral and written)
• Skillful in time management, organization, and prioritization
• Sufficient in meeting deadlines and expectations with minimal supervision
• Fire in the belly – we hire people who bring passion to their work and their team
• Bachelor's Degree and 1-2 years of experience in account management, client success, marketing and/or social media preferred

Nice To Have

• Fluency in French and/or German (both written and spoken)Social media obsessed

€1,500 - €2,250 a month