Residential Sales Coordinator

Baker Roofing Company – Residential Sales Coordinator

This is a unique opportunity to take control of and propel you along your career path. Baker Roofing invests in our employees by empowering success through a structured growth plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance. Apply today if this sounds like the opportunity you have been looking for!

The ideal candidate for this role will be someone who can work in a fast-paced environment and deliver great internal and external customer service.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.

Minimum Qualifications:

• High School Degree
• Proficiency in Microsoft Office
• Customer service driven

Knowledge, Skills, and Abilities:

Giddyup:

• Assist with setup of their electronic devices and any apps required or additional software training required.
• Clean up opportunities when a salesperson leaves BRC employment.
• Create Dashboards/Reporting.
• Create & edit proposal templates.
• Vet various requests from sale consultants to ensure viability with sales manager approval.
• Weekly recap to management, including appointment lead times.

Call Center Support:

• Communicate with Call Center regarding operational capabilities/service offerings.
• Communicate any changes in consultants' schedules.
• Help manage any customer service issues that come through out-going or incoming communications.

Sales Support:

• Coordinating meetings/catering/meeting rooms/hotel rooms.
• Set up monthly one-on-one meetings between managers and Exterior Consultants.
• Set up training/refresher sessions with appropriate manufacturers/reps.
• Monitor Hail Trace and Roof Calculator usage.
• Send out yearly External Consultant sales agreements.

Miscellaneous:

• Acuity support and training
• Attend marketing meetings and collaborate with the marketing team as necessary.
• Assist with setting up/coordinating staff for sales events.
• Attend sales events.
• Assist with vendor vetting.
• Coordinate customer financing vendor.
• Collaborate with sales manager on referral programs.

Skills:

• Proficient in Microsoft Suite products
• Customer Service
• Interpersonal people skills
• Strong communication skills
• Strong follow-up skills

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or recruiting@bakerroofing.com. EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor