Service Desk Manager

Service Desk Manager

Qualifications: Associate's Degree in Computer Science Information Management Information Technology Business Health Information Management or a related health care field OR equivalent work experience. Requires minimum 5 years experience in Information Services or equivalent experience in a related field.

Responsibilities: Oversees the daily operations of IS Service Desk Support helping to prioritize and escalate issues as needed for our team as they support the organization. Manages procedures related to change control account access management and the development and oversight for most departmental communications to the organization. Rounds and responds to customer surveys less than 100.

Perks/Benefits: (for eligible employees): Have optimal opportunity for career growth within our growing organization Medical / Dental Retirement Plan PTO and paid life insurance

What Sets Us Apart: Archbold Medical Center is a four-hospital four-nursing-home health system with 540 patient beds. We employ more than 2500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital Archbold Memorial Hospital is a 264-bed hospital located in Thomasville Georgia. Our system hospitals also in Georgia are Archbold Brooks Hospital in Quitman Archbold Grady Hospital in Cairo and Archbold Mitchell Hospital in Camilla. For nearly 100 years Archbold has been synonymous with high-quality compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation our team members are what makes Archbold special.

You are unique. You have skills and a strong passion for helping people. You also have personal goals and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork continuing education and leadership and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.

What We Offer: We know that your time and expertise are valuable and to help our employees be at their best and make the most of their employment experience we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living. We strive to be a workplace of choice and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future Archbold is proud to offer our employees one of the best benefits packages in the area.

Below are a few of the benefits Archbold Medical Center offers to employees: Work/Life Balance Planning for the Future Low-Cost Prescriptions Health & Wellness Benefits Planning for Life’s Unexpected Moments Helping You to Advance Your Career

Mission: To provide safe innovative and compassionate care for our communities.

Vision: A healthier region stronger communities meaningful work and trusted care