Customer Service Representative

Account Representative

The Account Representative is responsible for processing insurance claims for various types of insurance. Responsible for ensuring the payment entry is completed accurately and timely. Responsible for ensuring mail is processed accurately and timely. Responsible for appealing denied claims timely and monitoring for payer response. Responsible for answering all phone calls and providing excellent customer service.

Minimum Qualifications And Requirements

Licenses and Certifications Required None

Educational Requirements High School Diploma or equivalent is preferred.

Experience Requirements One (1) year experience in accounting or clerical environment preferred. Six (6) months experience in processing insurance claims preferred. One (1) year experience in customer service preferred. Previous computer word processing and Excel experience preferred. Six months previous billing or cash posting to accounts receivable preferred.

Special Skills or Training Requirements Good communication skills required. Good accounting aptitude required. Ability to key quickly and accurately required. Medical terminology and coding knowledge helpful but not required.

Additional Information: With a diverse workforce of nearly 2500 employees we are a care system seeking the best of the best - people who are compassionate caring and dedicated to meeting the needs of our patients across northwest/central North Dakota and Eastern Montana. With a new tertiary care hospital in Minot more than 40 specialties several rural health clinics and a long-term care facility Trinity provides a full complement of healthcare services to the region and we invite you to come and be part of our outstanding team of dedicated professionals where every team member is important! Trinity Health is an Equal Employment Opportunity Employer. All qualified applicants are encouraged to apply.