Multinational Client Service Specialist (F/H)

Multinational Client Service Specialist

AXA XL, the P&C and Specialty risk division of the AXA Group, is looking for a Multinational Client Service Specialist in La Défense, France. AXA XL is dedicated to providing insurance solutions for large enterprises and specialty risks. Our teams design targeted solutions to cover risks, from the most common to the most complex, for our clients. We are committed to helping them anticipate, prepare for, and prevent disasters or limit their impact, and to bounce back quickly when a disaster occurs. As a Multinational Client Service Specialist, you will:

• Provide effective and high-quality support for underwriting activities.
• Follow the life of contracts from A to Z, from the issuance of contractual documents/premiums to reinsurance follow-up.
• Promote AXA XL services and management offerings to our clients/brokers.

You will coordinate with the entire AXA XL network to implement and monitor international client programs. You will be the main point of contact for our clients/brokers, responding to requests with responsiveness in close collaboration with Underwriting/Claims/Captives. You will understand and relay local regulations and constraints to our brokers, and manage reinsurance premium refunds to reinsurance captives and reinsurers. You will report to the Manager Operations International Office Casualty.

We are looking for a profile with a master's degree in insurance, first experience (internship or apprenticeship) in managing international insurance programs, strong analytical and synthesis skills, excellent interpersonal skills, a service-oriented and confidential approach, and good command of English (spoken/written). You should be comfortable with office software tools (Microsoft Office: Excel, Word, PowerPoint).

AXA XL is committed to inclusion and diversity, offering equal employment opportunities without regard to sex, sexual orientation, age, ethnicity, marital status, religion, disability, or any other discriminatory criteria. We strive to attract, develop, advance, and retain a diverse workforce and create an inclusive culture where everyone can thrive and reach their full potential.

AXA XL offers a total rewards program designed to take care of what matters most to you, covering your health, well-being, lifestyle, and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve with you. We are committed to rewarding your long-term contribution so you can be the best version of yourself today and look forward to the future with confidence.

Corporate Social Responsibility is at the heart of AXA XL's business strategy. In an ever-changing world, AXA XL protects what matters most to our clients and communities. We know that CSR is the foundation of a more resilient future. Our CSR strategy 2023-2026, titled "Roots of Resilience," focuses on protecting natural ecosystems, combating climate change, and integrating sustainable practices across all our operations. Our pillars include:

• Valuing Nature: Our impact on nature influences how nature impacts us. Resilient ecosystems are essential for a sustainable planet and society. We are committed to protecting and restoring nature – from mangrove forests to backyard bees – by increasing biodiversity awareness and inspiring our clients and colleagues to place nature at the heart of their projects.
• Acting Against Climate Change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We are building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG Criteria: All businesses have a role to play in building a more resilient future. Integrating ESG considerations into our internal processes and practices strengthens resilience at the roots of our business. We train our colleagues, engage our external partners, and evolve our governance and sustainability reporting.

AXA Atout Coeur: We have implemented volunteer and charitable donation programs to help our colleagues support the causes they care about, known as "AXA Atout Coeur" programs. This includes our matching donation program, volunteer leave, and our annual volunteer day – the Global Giving Day. For more information, visit axaxl.com/sustainability.