Customer Service & Operations Representative (full Time)

Rental Operations Agent

Great customer service skills and not afraid to get your hands dirty? We have an opportunity for you to join as a Rental Operations Agent and become a part of our amazing Hamilton team!

Permanent position available

Full-time working 40-hours per week

Hamilton based covering both city and airport locations

Entry level role with training provided

Great environment

About the Role

In this role you will cover both front and back of house operations, at the front of house, from our customer counter you will greet and interact with customers, market products and services and complete rental transactions, contracts and bookings.

At the back of house, you be required to inspect cars for damages, refuel and assist with the cleaning of our vehicles both interior and exterior to ensure our customers get the best experience.

What we are looking for:

Full, clean, valid class 1 driver's licence is essential for this role.

Previous experience within retail, hospitality, customer service or similar roles

Ability to work in a fast-paced environment while delivery exceptional customer service.

Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

Ability to follow procedures and adhere to company guidelines and standards.

What's on offer:

$25.11 per hour, plus increase your earnings with our sales incentive scheme.

Uniform & parking provided.

Wellbeing programme incl. life insurance, discounted health insurance and superannuation options

Employee discounts on car rental across Avis Budget Group and our partners

Access to discounts and offers from retailers and big brands.

Full training provided to help you achieve your goals & reach your potential.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Hamilton Waikato New Zealand