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Implementation Specialist
Coordinate client payroll system implementations from kickoff to go-live and hyper care
Brno, Southeast, Czechia
Junior
yesterday
Automatic Data Processing
A global provider of human resources management software and services, including payroll, tax, and benefits administration.
Human Resources
Information Technology
SAAS
Data and Analytics
Software
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Implementation Specialist
Role:
Responsible for implementation from kick off to go-live and hyper care
Works closely with clients by participating on project meetings to understand their needs and goals
Manage project requirements, timeline and alignment on key objectives
Supports ADP Global Team and ICP with delivering tasks through project lifecycle
Direct day-to-day coordination of tasks within matrixed organization and third parties
Ensures implementation meets ADP standard processes and mitigate potential gaps
Accountable for driving closure of all escalated issues, either independently or through engagement of other stakeholders
Requirements:
Excellent in communication and coordination skills in both – English and Czech/Slovak language
Strong focus on client service
Structured and analytical mindset written and spoken
Advanced understanding of payroll process, systems and ADP standards
Ability to establish and retain positive relationship with clients and project participants
Manage multiple simultaneous implementations with various clients
We offer:
Continuous training and opportunities for development
Competitive salary
Meal allowance
Opportunity to work from home up to 2 days/week
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Implementation Specialist
Brno, Southeast, Czechia
Customer Success
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About Automatic Data Processing
A global provider of human resources management software and services, including payroll, tax, and benefits administration.