Canada SBS Implementation Implementation Specialist I
Automatic Data Processing
Job Posting
What you can expect on a typical day: Ensure Quality Implementation: Be responsible for the quality implementation and setup of ADPs WFN implementation methodology. Assess and Configure Needs: Analyze, configure, and understand the clients HCM requirements to properly set up the clients WFN environment. Train, Test, and Validate: Conduct training, testing, and validation with the client before participating in the first go-live. Manage Client Accounts: Oversee various accounts from project initiation, supporting the client through all phases of the implementation. Handle Risks and Escalations: Manage project risks and escalations to resolution. Follow Up and Resolve Issues: Provide timely follow-up and resolution of open project-related items. Meet Milestones and Deadlines: Ensure project task milestones and due dates are met. Achieve Customer Satisfaction: Strive to achieve positive customer satisfaction outcomes. Collaborate for Success: Work collaboratively with customers and team members to achieve desired project results.