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Junior Customer Operations

Ensure accurate documentation flow and support customer vehicle transfer processes
Warsaw
Junior
4 days ago
Auto1 Group

Auto1 Group

Operates a digital used-car marketplace, enabling dealers and consumers to buy and sell vehicles through online platforms and auctions.

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Junior Customer Operations

AUTOHERO is an innovative platform for selling high-quality used cars online. Our brand is present in nine countries - Poland, Germany, Austria, Sweden, Netherlands, Belgium, France, Italy, and Spain. Every day, we offer our customers over 5,000 passenger cars.

As AUTOHERO, we are changing the market for used car sales by offering to buy a car fully online without leaving home.

If you want to gain experience in an international company - send your application and join our team!

Job Description

Job Description:

  • Control the proper workflow of documents and their archiving
  • Manage documentation related to the transfer of cars, including monitoring payments, registrations, cancellations of orders, and returns
  • Support customers in financial solutions and provide information about the process of transferring a vehicle
  • Collaborate with other departments to ensure smooth flow of information and documents

Qualifications

Our Expectations:

  • Experience in working with documentation or customer service
  • Very good organization of one’s own work, ability to set priorities and manage time
  • Ability to work in a team and collaborate with other departments
  • Willingness to learn and develop one’s competencies
  • Independence, responsibility, and commitment to the duties performed

Desirable:

  • Knowledge of English at a communicative level

Additional Information

We Offer:

  • Stable employment based on an employment contract
  • Non-monetary benefits (sports and recreation card, medical care, group insurance, and much more)
  • Openness to implementing new ideas that improve the company’s operations
  • A friendly work atmosphere in a team focused on cooperation
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Junior Customer Operations
Warsaw
Customer Success
About Auto1 Group
Operates a digital used-car marketplace, enabling dealers and consumers to buy and sell vehicles through online platforms and auctions.