Junior Customer Operations

Junior Customer Operations

AUTOHERO is an innovative platform for selling high-quality used cars online. Our brand is present in nine countries - Poland, Germany, Austria, Sweden, Netherlands, Belgium, France, Italy, and Spain. Every day, we offer our customers over 5,000 passenger cars.

As AUTOHERO, we are changing the market for used car sales by offering to buy a car fully online without leaving home.

If you want to gain experience in an international company - send your application and join our team!

Job Description

Job Description:

• Control the proper workflow of documents and their archiving
• Manage documentation related to the transfer of cars, including monitoring payments, registrations, cancellations of orders, and returns
• Support customers in financial solutions and provide information about the process of transferring a vehicle
• Collaborate with other departments to ensure smooth flow of information and documents

Qualifications

Our Expectations:

• Experience in working with documentation or customer service
• Very good organization of one’s own work, ability to set priorities and manage time
• Ability to work in a team and collaborate with other departments
• Willingness to learn and develop one’s competencies
• Independence, responsibility, and commitment to the duties performed

Desirable:

• Knowledge of English at a communicative level

Additional Information

We Offer:

• Stable employment based on an employment contract
• Non-monetary benefits (sports and recreation card, medical care, group insurance, and much more)
• Openness to implementing new ideas that improve the company’s operations
• A friendly work atmosphere in a team focused on cooperation